Training sessions after the implementation of a new solution, ensure that users quickly become familiar with their new environment while allowing them to take better advantage of the many features included in the system.
The phase after the implementation is crucial of keeping it successful. There is also a fact that technology evolves rapidly and your staff will need to update their knowledge to stay effective.
We offer customized training as well as scheduled classroom trainings to your staff to update their knowledge and deepen their use of Teleopti WFM.
The contents of a customized training will be planned together with a consultant and designed for individual skill levels to meet the needs of each participant from beginners to advanced users. Target group might be both the staff who operates the new system daily and managers who wish to understand and analyze. Length, contents and extents will then vary and will be decided upon agreement.
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