Module Based
 
 

Type of training

Classroom training, on-site or on-line

Prerequisites

MS Windows, knowledge of forecasting terminology

Length

1-1.5 days

Target group: Forecasting functions, Resource Planners

Goal:

  • To create a reliable Forecast to be used for staffing
  • To balance the number of employees according to Forecast need

Content:

  • Forecasting methods, skill and queue management
  • Long-term forecasting
  • Detailed forecasting
  • Intraday Forecasting
  • Resource budget (optional half day)

Trainer:

Training is held by a trainer/consultant from Teleopti AB

Training is given in either Swedish or English. Please ask us when you register.

Time:

Please note that the training is scheduled based on Central Europe Time (CET)

Cost:

Price on application

Current dates

27 - 28 Jun, Stockholm, Classroom

Please contact me