Following the launch of Teleopti's AI initiative for core WFM, and the first AI tool within that, we've explored key questions around combining AI & WFM, in particular, how machine learning ties into Teleopti's development vision.
In this 5 minute film Teleopti's CTO, Mattias Engblom, and Technical Lead, Robin Karlsson discuss: What does AI really mean for WFM - for software performance and user experience? What proves the most interesting about developing AI tools? What are the challenges?
Read all about Teleopti empowering core WFM with AI