Calabrio has acquired Teleopti—building the new global standard in customer experience intelligence.

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Teleopti WFM Software

Workforce management software developed by Read more

Workforce management software developed by Teleopti offers a full suite of tools that help contact centers plan and deliver effective customer service across a wide spectrum of media channels. Building on a powerful core set of functionalities, each customer can optimize the solution through optional modules to ensure a tailored approach to meeting challenges in a cost-effective manner.

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