den 10 september, 2008

Örebro County Council chooses Teleopti Pro

Teleopti reinforces our position when it comes to cost and quality control of telephony in county councils.

Örebro County Council is the 22nd Swedish council to choose Teleopti as their supplier. The deal has been made in cooperation with TDC the supplier of the total telecom solution for Örebro County Council. TDC is very satisfied with the fact that Teleopti is helping them to add functionality, control costs and allocate costs in all parts of the Örebro County Council’s organisation.

County councils have large PBX environments with thousands of extensions, spread both geographically and organisationally, in the county; schools, libraries, public swimming pools et c, with the PBX acting as hub for the council's different departments. It is also not unusual for a County Council to also have external organisations, like infrastructure and utility providers, in their PBX.

The size of the telecom environment makes it vital to keep in complete control, but it is also important to be able to trace infrastructure costs to all areas of activity in the county council. Over time, following up on mobile phone usage and costs and maintaining quality of service for inhabitants has become ever more important.