Teleopti will unite under the Calabrio brand and website on January 13. Learn more

3月29日, 2016




DMG咨询有限责任公司总裁唐娜·弗卢斯称(Donna Fluss): “WFM remains the most important productivity tool in contact centers, and will continue to be so for years to come”


“连续两年被评定为顶尖的‘劳动力资源管理解决方案’供应商,是对我们的专注和承诺的巨大褒奖,我们从服务客户支出到持续支持客户的过程中,一直致力于为客户提供卓越的服务。”Teleopti有限公司总裁戴维德·帕缅(David Pahlman)指出,“我们在‘劳动力资源解决方案’中的不断投入与我们的持续成长,正是对我们为客户提供先进技术的独有能力的证明。”

“很自豪,我们能够再次被DMG咨询公司认定为领先的‘劳动力资源管理解决方案’供应商”,Teleopti首席执行官多莱·杜林(Olle Düring)指出,“他们的报告将为那些希望借助先进技术、程序和人员来建立世界级呼叫中心的终端客户提供了宝贵的见解。”



Teleopti 劳动力资源管理解决方案公司:首席执行官多莱·杜林(Olle Düring)
电话: +46 709 21 81 10

Teleopti美国:Teleopti有限公司总裁戴维德·帕缅(David Pahlman)
电话: +1 (917) 853 1173

媒体联络:市场总监卡米拉·阿尼文( Camilla Arneving)
电话:  +46 722 22 81 04

About DMG Consulting LLC
DMG Consulting LLC is a leading independent research, advisory and consulting firm specializing in contact centers, back-office and real-time analytics. DMG provides insight and strategic guidance and tactical advice to end users, vendors and the financial community. Each year, DMG devotes more than 10,000 hours to producing primary research on IT sectors, including workforce optimization (quality management/liability recording), speech analytics, workforce management, performance management, desktop analytics, enterprise feedback management/voice of the customer, text analytics, customer journey analytics, cloud-based contact center infrastructure, dialing, interactive voice response systems and proactive customer care. Our actionable recommendations are proven to deliver a lasting competitive advantage, and often pay for themselves in as little as three months. Learn more at

For more information, contact:
DMG US: Deborah Navarra
Phone: +516-628-1098