May 23, 2012

Teleopti showcased workforce management at the Moroccan event SICCAM

STOCKHOLM, May 23, 2012 —  On May 17 and 18, Teleopti proudly took part in the SICCAM forum in Casablanca, focusing on Contact Centres and Customer Relations in Morocco. SICCAM fit perfectly with Teleopti’s plan to enter the Moroccan market with the goal to achieve a comparable success with the one in Middle East, where we since 2006 have managed to get around an 80% market share.

We firmly believe in the growing Moroccan market, and that our solutions can help contact centres create value by optimizing their workforce management.

Teleopti is a Swedish company that this year celebrates its 20th anniversary of stable growth and customer satisfaction. We have more than 600 customers and we are based in 14 countries. Our workforce management solution Teleopti WFM is easy to implement and is based on these 3 values for success: Customer Satisfaction,  Agent satisfaction and Profitability.

More information about the SICCAM Forum at