November 19, 2012

Teleopti KSA Forum was held in Riyadh

The 8th of October, the Teleopti KSA Forum was held for customers, partners and other interested parties in the Kingdom of Saudi Arabia. The event took place at the Four Seasons Hotel in Riyadh and the theme for the forum was Unified Customer Care, which includes contact centres, backoffice and branches & stores.

The agenda included a customer case with our customer ALJ Abdul Latif Jameel, presentations from our partners IST Networks, ZOOM international and QPC as well as opportunities to learn about the latest version of Teleopti’s workforce management solution, Teleopti WFM, and how it can help in managing staff in other areas than contact centres. Teleopti is looking forward to also arranging Teleopti Forums in other parts of the MEA region.