September 21, 2012

Guangdong Unicom - new customer in China

Teleopti China has made continuous breakthrough in the Chinese Telecom market together with partner Huawei. Huawei and Teleopti won the bidding for the Guangdong Unicom project to improve their customer service capacity.

Huawei and Teleopti are working hard in close co-operation to launch the new workforce management solution. More than 700 agents are expected to receive optimized schedules with a “human touch”. It is our belief that empowered employees perform better, embodied by industry leading tools to empower and engage our customers most valuable resources.