May 14, 2010

Teleopti Support changes name to Teleopti Service Desk

“Teleopti Support” will from May 21st, 2010 change name to “Teleopti Service Desk” to emphasize the focus on service towards our customers and partners in all channels.

The Teleopti Service Desk handles user support but also tasks ranging from customer and partner web login to defect corrections and customisations.

Quality is measured monthly by a survey sent out to customers and partners.