September 10, 2008

TSC Hero, UK adopts the Holiday Planner module

TSC Hero, one of the longest standing Teleopti WFM customers outside of the Nordic region showed their ongoing commitment to the solution by joining the upgrade programme and moving to version 6.6 and adopting the Holiday Planner module.

With more than 2,400 advisors across multiple locations providing first class outsourcing services to different clients forecasting, planning is central to their success. Teleopti WFM provides the perfect tool for the team of resource planners to be able to achieve results for customers at the right cost.

At the time of writing the upgrade project, which included moving to an entirely new technology platform is nearing completion.