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Magnus Geverts
By Magnus Geverts

Eight Tips to Minimize Customer Effort and Maximize Customer Satisfaction

July 26, 2018
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Practical ways to digitalize the customer experience

December 1, 2017
Dennis Müllert
By Dennis Müllert

Go for a WFM offering with a free, open, flexible database!

September 1, 2017
Robin Karlsson
By Robin Karlsson

Harnessing the strength of Teleopti WFM part 3: Getting schedule updates like a pro

April 28, 2017
Olle Düring
By Olle Düring

Workforce Engagement Management – what does it really mean?

February 17, 2017
Dennis Müllert
By Dennis Müllert

Digitalization, innovation, humanization – The times are changin’!

October 21, 2016
Magnus Geverts
By Magnus Geverts

The evolution of WEM: goodbye traditional operational management – hello engaged, well-managed employee

September 30, 2016
Annica Ronquist
By Annica Ronquist

Basic, vital principles for successful WFM

February 6, 2015
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