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Patrik Vesterberg
By Patrik Vesterberg

Data is everything in the new era of customer service

May 20, 2019
Bastien le Priol
By Bastien le Priol

WFM and driving change in organizations

April 24, 2015
Bastien le Priol
By Bastien le Priol

Use WFM to identify and improve performance centers

February 13, 2015
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