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Rob Clarke
By Rob Clarke

How to engage and develop the digital workforce: 8 best practices

Customer Satisfaction Using WFM, Engage Customer Service Staff, Training Planning
October 12, 2018
Daniel Mayer
By Daniel Mayer

Introducing Gen Z – “Millennials on Steroids”

Engage Customer Service Staff, Motivation and Gamification, Savings and Efficiency, Training Planning
April 13, 2018
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