employee turnover Archives - Teleopti Blog

By Connor Bourke

Guest Blog: 22 signs you need a (new) WFM solution

Performance and KPIs, Savings and Efficiency, Training Planning, Understanding Workforce Planning

March 17, 2017

By Mariam Akkar

Employee turnover: A Pandora’s box for your contact center!

Engage Customer Service Staff, Motivation and Gamification, Savings and Efficiency, Understanding Workforce Planning

November 24, 2016