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Olle Düring
By Olle Düring

Evolving employee engagement with Workforce Management (WFM)

April 30, 2019
Patrik Vesterberg
By Patrik Vesterberg

Resistance to change – the arch nemesis of customer experience

January 22, 2019
Carlos Muñoz
By Carlos Muñoz

Turning customer journeys into profitable journeys

December 19, 2018
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