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Part-time jobs on the rise in 2016

Engage Customer Service Staff, Intraday Management, Motivation and Gamification, Scheduling

part-time jobsA re-occurring trend appearing in various blogs and journals online speak of the rise of part-time work in the U.S. As there are significant benefits in productivity, we can anticipate this trend of flexible part-time work to spread and impact more countries.

In a flexible on-demand driven world, employees need to be kept updated of job-slots availability and schedule changes and employers on employee availability. With the increase in part-time work, you can imagine the scheduling nightmares and endless scheduling conflicts for both employees and employers. What’s needed is a tool that does this automatically, updated in real time – in any device.

Repercussions for employers
With more part-time slots to fill come more potential unanticipated changes, such as employee absenteeism. This needs to be dealt with quickly to minimize the organization’s loss in productivity and customer service. Yet, a recent survey indicated that when faced with unanticipated employee absences, 37 percent of U.S. organizations that rely on shift work don’t fill these vacancies – most often because they lack the proper tools to do so.

What are the repercussions for those industries whose existence depends on part-time workers, for example on-demand businesses like Uber and Upwork? These industries are competing for part-time labor and give flexibility, instant payment as well as benefits of freedom and control to their employees. Such operations could not survive and run their businesses successfully without the help of IT applications. Here, more traditional industries, perhaps not utilizing the full effect of part-time work, can learn a great deal.

Maximize efficiencies
As the number of part-time jobs across industries increase and more on-demand services are launched in 2016, the use of automated workforce management (WFM) solutions will undoubtedly also increase.

Besides providing automated forecasting and scheduling, many of these WFM applications also allow for mobile communication: employers can communicate with their employees about schedule changes, and employees, in turn, can communicate their changing availability. All this can be done through smart phones, with changes and filling vacancies quickly done online.

Teleopti WFM, for example, helps organizations stay ahead by supplying both employees and companies with a simple and effective tool to successfully handle the increasing complexity of part-time work scheduling. Teleopti WFM can avoid headaches caused by employee absenteeism and filling open shifts with the exact talent necessary is easily done. You will maintain productivity levels without violating union or organizational policies.

A number of more progressive organizations have already made the transition from desktop to mobile and have implemented favorable changes such as the ability for employees to enter their availability for overtime or extra work online, with scheduling taking this availability into account automatically, or employees receiving extra pay or incentives for less desirable shifts.
If your organization has not yet made the switch over to automated WFM, it is time to do so now in 2016.

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