Robin Karlsson
Robin Karlsson
Robin Karlsson is technical lead at the Teleopti R&D department. He has 16 years of experience from development of business administration software, with the last 9 years as a Teleopti employee. As technical lead, the main focus is doing things right. But Robin is very keen on making sure that we’re doing the right things as well. Every day he’s working on improvements of the user experience in the Teleopti WFM software.
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Robin Karlsson
By Robin Karlsson

Harnessing the strength of Teleopti WFM part 3: Getting schedule updates like a pro

April 28, 2017
Robin Karlsson
By Robin Karlsson

Harnessing the strength of Teleopti WFM, Part 2: Updating agent information

March 10, 2017
Robin Karlsson
By Robin Karlsson

Harnessing the strength of Teleopti WFM, Part 1: Getting connected to the system, and your team

January 13, 2017
Robin Karlsson
By Robin Karlsson

Forgot my password – the future of passwords

March 13, 2015
Robin Karlsson
By Robin Karlsson

Gaining user experience for improving business software

January 16, 2015
Robin Karlsson
By Robin Karlsson

Keep the user in the driver’s seat?

October 23, 2014
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