Robert Bergman is a Product Owner at Teleopti, based at the Stockholm HQ. Robert has 10+ years’ experience as a Workforce Manager at a Business Process Outsourcer, and has worked with both Excel schedule solutions and WFM systems. He has also worked a lot with performance management and reporting, before joining Teleopti in early 2017. Robert holds an MSc in Economics from Stockholm School of Economics.
By Robert Bergman
Omni-channels, BI, AI, Robots, Chatbots… Are You up to Speed?