Jeremy Hamill-Keays
Jeremy Hamill-Keays
Jeremy has worked across the spectrum from R and D to Sales/Business Development. The majority of his career has been spent in Product Management for large scale systems on the edge of mobile networks. He was Product Director for one of the first cloud solutions targeting the gaming industry. He is co-author of four patents in the areas of messaging and M2M technology.
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Jeremy Hamill-Keays
By Jeremy Hamill-Keays

The Reality of AI for WFM – What it Means for Software Performance and Contact Center Processes

May 25, 2018
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Out with the old, in with the new – 5 old habits to consign to history

February 2, 2018
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

The Robots Are Coming: Look to Your Nearest Neighbor

December 15, 2017
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Practical ways to digitalize the customer experience

December 1, 2017
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Very best customer experiences – the new competitive advantage

November 11, 2016
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Piloting your way through complex WFM data

April 15, 2016
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Teleopti signs multi-site deal of the century! Xargquog Tourist Board supported in time-travel tourism drive

April 1, 2016
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

What’s keeping you from Workforce Management in the Cloud?

March 18, 2016
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Perfect Schedules and Pesky Peaks and Troughs

March 11, 2016
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Bringing out the best in the Millennial Generation – Top Tips for keeping Millennials happy in the workplace

December 18, 2015
Jeremy Hamill-Keays
By Jeremy Hamill-Keays

Customer is king – and RTA is in!

October 9, 2015
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