Brent Holland
Brent Holland
Brent Holland, Ph.D., has 20 years’ experience designing talent-assessment solutions and products. As Vice President, Customer Solutions, FurstPerson Inc., he designs custom, interactive solutions that equip companies with analytics-driven intelligence about an applicant’s employability to dramatically improve quality of hire. FurstPerson.com
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Brent Holland
By Brent Holland

Guest Blog: Skills and Benchmarking – Where to find the right agents for your contact center

November 2, 2017
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