A global network

Teleopti collaborates with a wide range of market-leading companies to reach new markets and companies, provide extensive, combined solutions and develop innovative software opportunities for end customers.

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Business partners & resellers

 
Our comprehensive global network of business partners helps us extend our reach and deliver Teleopti’s innovative, high-value solution to end customers. Together we provide solutions that match local needs and requirements, supporting our joint customers to plan and deliver exceptional customer service with engaged employees. 

Where Teleopti partners benefit

Teleopti WFM helps partners defend their existing account base by keeping competition out, improving account relationship and creating “stickiness.” Partners also strengthen their market position with the solid ROI customers see when implementing Teleopti WFM and by justifying other investments through building WFM into the offer. Teleopti WFM furthermore helps partners win new business with the simple option of having best-of-breed WFM in the portfolio when customers ask for it.

When it comes to supporting partners and their customers, Teleopti is there through the whole process. We do all the heavy lifting, from pre-sales to project implementation on to post-implementation support and improvements. Add into the mix that we're a team of subject matter experts, 100% focused on WFM and all that goes with it.

Technology partners & integrations

By integrating Teleopti WFM with platforms from our Technology Partners, we can together deliver a more complete customer experience. Teleopti WFM is an open solution that has out-of-the-box integrations to over 100 different types of customer service platforms. Our technical services team can help customize integrations if needed and are continually adding integrations with new platforms, as required by customers.