Teleopti CCC Introduction
Teleopti invites you to attend a 60 minutes, free of charge, live webinar where you can experience the power, flexibility and ease of use of Teleopti CCC, version 7. We will cover all aspects of working in Teleopti CCC including the agent portal, forecasting, resource management, scheduling, intraday management and reporting. You will see what advanced tools are available for ensuring staff satisfaction, providing high service levels to customers, and optimal staffing levels for maximum profitability.
New for 2010 is that we will offer one free of charge Operational Assessment (valued at €3500) to one customer from each webinar session. Take this opportunity to get a customized study of your contact centre operational efficiency, along with an optimal staffing simulation created in Teleopti CCC. Learn what improvement potential there is in YOUR organization, and how to achieve it.
Please note that you will receive a confirmation just a couple of days before the webinar takes place.
| Date |
Time |
Language |
Registration |
| Thursday, June 10, 2010 |
2:00 pm, Sweden Summer Time (Stockholm, GMT+02:00) |
English |
Register here |