Business mission

Teleopti is a leading provider of solutions for strategic Workforce Management (WFM).

The company is renowned for developing advanced and user-friendly solutions based on client requirements. Hundreds of enterprises around the world rely on Teleopti to achieve optimal operational efficiency in their contact center in order to provide the highest levels of service to their users.

Our Mission

We help contact centers manage and optimize their workloads, in a way that engages their employees to excel in their most valuable activity; their customer meetings.

 

Our Vision

Be the global leader in contact-center workforce management.

 

 

Our Core Values

We believe in speed, professionalism, commitment and closeness. These values permeate our day-to-day conduct both with customers and partners as well as internally. Read more about the core values on our career website!

Our History

Nils and Marita Bildt founded the company in 1992. Their diverse skills and experience complement each other and have impacted Teleopti's values and philosophy, making Teleopti the company it is today. They are still active in the company; both are members of the board, Nils as the Executive Chairman. 

Since 1992, Teleopti has grown steadily, today we have several local offices around the world and operate through a comprehensive network of partners. Read more about the culture and history on our career website!

Our Financials

Teleopti was built without any external capital, which means considerable freedom to make quick decisions and cut our coat according to our cloth. An innovative (yet cautious) self-funding strategy continues to advance our business, as well as our solutions.  This successful approach has created a solid company with sustainable, self-generated growth and continual year-on-year profitability.

Our company has earned at least AA rating since 2004, which means a good credit worthiness in the Bisnode evaluation system.


 



 

20JanGuest Blog: Offline activity scheduling – optimized or optimistic?Debbie MayThis week we have a guest blog from Debbie May, General Manager, Silver Lining Solutions, Americas. Here Debbie discusses the findings from Silver Lining Solutions’ recent report, in partnership with ...Read more