Increase profitability and customer satisfaction by optimizing your contact center, back office, branch or store
Teleopti WFM is a world-class Workforce Management solution that encompasses all that you need to optimize the staffing and customer service across your enterprise. Our complete solution supports optimization of your contact center, back office and even your branches and stores. Teleopti provides everything necessary to effectively manage your staff, forecast demand, create schedules automatically, develop accurate and insightful reports and improve your overall customer service operation.
Teleopti offers you one of the most powerful, precise and
accurate forecasting tools on the market – free of charge!Read more