Batelco - The Teleopti CCC Experience

Learn how a Teleopti customer, Batelco, has improved its operations by using Teleopti's Workforce Management solution, Teleopti CCC. Batelco share their experience about what their challenges have been and the benefits they have gained by using Teleopti CCC.

This 10 minute Customer Case Webinar gives an insight into how Teleopti CCC has helped Batelco with:

  • Optimised staffing
  • Higher productivity
  • Higher job satisfaction and motivation


Batelco is an integrated communications provider in the Kingdom of Bahrain. The company delivers cutting edge fixed and wireless telecommunications services and has a market share of 45% of the free GSM operators. Batelco has one of the biggest call centres in the country with a 24/7 contact centre operation.

 

Contact Details *

I would like information about: