Teleopti Pro Service Desk
A service agreement for Teleopti Pro and Entry or the earlier versions; Teleopti 6.0
means that you have access to Teleopti Pro Service Desk. An agreement signed via one of
our partners means that you should primarily contact them.
Our service agremeent includes two parts; maintenance and support.
Maintenance
When you have signed a maintenance agreement with Teleopti, it means that you have the right to contact Teleopti Pro Service Desk and receive support with problems concerning functionality. It is also our Service Desk who upgrades your installation with the latest servicepack. Maintenance costs 14% of your license fee per year.
Support
Our Service Desk can also help you with user issues, i.e. counciling, trouble shooting, tips and tricks as well as support you when it comes to the daily work with the Teleopti system.
Should you be facing major changes in your organisation we will be happy to act as your discussion partner in how to profit from your system in the best possible manner.
Teleopti Pro Service Desk can be contacted:
+46 8 568 950 10 (alternativ 6)
weekdays 08:00 - 17:00
or via e-mail: servicedesk@teleopti.com