Teleopti Pro features

Manage and get control of all you fixed net IP/PBX traffic

One of the key features of Teleopti Pro is that it is PBX platform independent and, therefore, can support a mixed environment or as you evolve over time.

In fact, this highly effective solution was built from the ground up with this flexibility very much in mind, to ensure you have the telecom expense management capabilities you need regardless of your telephony environment.

Teleopti Pro can easily interoperate with new fixed telephony platforms just as well as it can with VoIP-based ones, such as Microsoft OCS/LYNC or even Skype. We are seeing more and more businesses leveraging these types of online telephony platforms for the flexibility and cost-effectiveness they provide. The Teleopti Pro solution is capable of making sure that the telecom expense data that is being generated from these or other similar solutions can be handled just like regular fixed telephony.

This dynamic system ensures you can handle all types of telephony in the same manner and run your reporting (billing, trend and analysis) on all of your communication, as a whole or separately. Teleopti Pro also affords you full cost control of services, traffic and hardware, without the administrative hassle you might expect.

Features include:

• Automatic CDR collection from one or multiple PBX´s
• Multiple call tariff support
• Tariff simulation for best BI when negotiation new tariffs
• Get control of over used and extensions that are not in use at all
• Alarm when traffic volumes differs unexpectedly
• Currency independent

Manage and get control of all you wireless traffic and services charges

By managing you company mobiles in the TEM solution as well you get the possibility to follow up on the whole telecom spending within the organization. Along with the reporting functionality you may also in an easy way manage you mobile devices. Normally this also enables you to cut loads (thousands per year) of mobile invoices as well since you can change to one single invoice per billing period and handle the details via a file that is imported into Teleopti Pro. The details is used for reporting and charge back on organization level in connection with your ERP system. Learn more here.

Features include:

• Connectors to hundreds of mobile providers globally for usage file import
• Control reports, new mobile subscriptions, total traffic cost, total subscription cost.
• Possibility to automatic file upload
• Possibility to handle private vs company usage
• Get control over roaming charges
• ERP integration for charge back internally

Reporting and Business Intelligence - understand your cost drivers and get control of your devices

Extensive reporting package, including automatic schedule reporting to end usersw or managers, drill-down capabilities, graphs and exportation to Excel/PDF. Follow up on Trends, Total Costs, Quality figures and Top X reports from the very most detailed reports to more and more aggregated summaries.  

Features include:

• Easy to use reports combining charts with detailed numbers. Aggregated from singles end user up to company level
• Build your own reports by simple drag and drop
• Slice and dice and drill down into the data
• Scheduled PUSH Reports via email to managers and end users
• Top X reports
• Management dash boards
• Response Quality Reports
• Device and Asset Management reporting
• Export function to ERP system for internal billing
• User permission based report access

My Private Cost

Employees are becoming more and more mobile and there is no doubt that more telephony and data traffic will be generated on company mobile devices. Use the power of Teleopti Pro to let you sort between private vs company usage. Let you employees use the power of the mobile devices for private use and do the follow up and charge back in Teleopti Pro. 

Features include:

• Automatic handling of private vs company usage
• Manage you own private/company number lists
• Generals company rules regarding private/company usage
• Report capabilities
• Manual attest functionality
• Export functionality to ERP system

ERP integration

Use the power of Teleopti Pro for automatic charge pack (internal billing). Let the system create and export a flat file that can be imported directly into your ERP system  including any accounting information needed 

Features include:

• Export of file according to ERP specification including any accounting information needed.
• Multiple file exports available if both GL (General Ledger) and export for external billing needed.
• FTP support for file export