Device and Inventory Management
Teleopti Pro - IT Service Manager assists you with device and inventory management. It serves as a central registry of all information about your company’s telephony and IT equipment. The feature uses a logical structure pattern to best organize all of your equipment, and all information entered is searchable so you can find what you need quickly and easily. It also provides total views for more overall top-line intelligence.
With IT Service Manager you can associate all equipment with its specific user within the organization. This includes all mobiles, fixed phones, extensions, computers, accessories, software, etc. You control when to upgrade, when to change work tools and how long to keep a number in quarantine after an employee has left.
Teleopti Pro becomes the system where you can have all inventory information stored using automatic feeds from other systems in combination with information that Teleopti Pro is master database for.
All information is easy search and reportable. This enables you to easy get in touch with all users having a specific device, are located in a specific building/floor etc. There is also a connection to the billing functionality for the case that you may want to charge a specific amount of money per month for a specific device example for.
Related information:
The Value of Telecom Expense Management
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