Usage and Trends
The increased use of mobile telephony makes it more important than ever to take control of these expenses, especially since personal services are becoming more and more frequent and the temptation is there for your staff to incur such charges.
With fixed telephony, only 20% of costs come from traffic, while the rest come from subscription charges. For mobile telephony, it is the opposite: 80% are traffic costs and various service charges.
Information direct from PBXs and operators
The Teleopti Pro Cost Manager database stores traffic data, usage patterns and employee calls 24-hours per day. Collated statistics and tools enabling trend analysis facilitate rapid detection of changed costs in groups or individual subscriptions.
Use the data to simulate the effect of applying different fixed net tariffs, a very powerful tool when negotiating new tariff agreements. You position yourself in the best possible position for negotiations.
Knowledge ensures better decisions
Teleopti Pro Cost Manager simulates various technical solutions so you can see, for example, what happens if you subscribe your mobiles to a ‘flat rate’.
When purchasing, facts about traffic patterns and cost structure are extremely valuable. Cost Manager provides trending reports (so you can be proactive) about changes in traffic volumes and costs.
Pay the correct amount in any currency
Cost Manager facilitates invoice controls, which are especially useful when more than one telecom operator is utilised. Verification becomes easier, since correct amounts are paid and a new price level is considered. Many price lists for a number of agreements can be followed up – even on the same PBX. This type of support includes ‘happy hour’ prices for specific times, days and dates. Cost Manager helps avoid costs related to unused equipment or to a person ‘not employed’. The system knows who is using specific items and how long a former employee’s mobile should be blocked.
Related information:
The Value of Telecom Expense Management
Read more in our Knowledge Center