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    • 2010
      • 8/23/2010
        NEW! Teleopti CCC, Version 7 Interactive Demo!
      • 8/10/2010
        Teleopti AB first organisation in Sweden to achieve 3 stars for SDI’s Service Desk Certification programme
      • 6/10/2010
        Cococ Streamlines Customer Services with Teleopti CCC, version 7
      • 5/14/2010
        Teleopti Support changes name to Teleopti Service Desk
      • 5/3/2010
        Avalon Global Solutions, Inc. and Teleopti AB Join Forces to Create a Global Telecom Expense Management Solution
      • 4/30/2010
        Teleopti management changes – strategic decision to strengthen the company for further worldwide expansion
      • 3/30/2010
        Teleopti CCC Solution Now Rated Avaya Compliant
      • 2/24/2010
        Presence Technology and Teleopti ally to optimize performance and management of the Contact Center
      • 2/16/2010
        Teleopti receives highest credit rating for the 5th consecutive year
      • 1/19/2010
        Teleopti goes strong through the recession with an order growth of 15 percent
    • 2009
    • 2008
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Teleopti Support changes name to Teleopti Service Desk

“Teleopti Support” will from May 21st, 2010 change name to “Teleopti Service Desk” to emphasize the focus on service towards our customers and partners in all channels.

The Teleopti Service Desk handles user support but also tasks ranging from customer and partner web login to defect corrections and customisations.

Quality is measured monthly by a survey sent out to customers and partners.
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