KoçSistem
KoçSistem is a leading solution, outsourcing and service integrator company providing solutions and services developed for their business requirements, creating value-added for its customers considered to be locomotives of the national economy.
Established in 1945, KoçSistem delivers business value with an expert staff of 850 to a wide range of sectors including public, financial, telecom, industrial and commercial. In addition to the products and solutions developed in-house, KoçSistem shares its wide-spread service network and immense knowledge on the sector and technologies with powerful business partners to supply to its customers all solutions and services they need from a single source.
Almost half of the larger Turkish Financial Institutions base their first network topology on KoçSistem’s designs
KoçSistem has started building wide area networks for the Banking institutions more than 15 years ago. Today, almost half of the larger Turkish Financial Institutions base their first network topology on KoçSistem’s designs.
Today, KoçSistem is the leading multivendor integrator of both data and voice networks. Our expertise in multi-vendor networks brings an uncomperable skill set for management and security for critical networks. Finally, KoçSistem has a full range of products and competence portfolio on integrating Unified Communications Systems. KoçSistem’s partnership with Avaya, Microsoft and Cisco in this area is mostly backed with our own software development capabilities.
KoçSistem has the ability and authority for installation and maintenance services on Avaya & Cisco products in EMEA region
KoçSistem’s expertise and resources help you implement new and upgrade your existing communication infrastructure. KoçSistem ensures your new converged, voice, data, messaging and contact center solutions will work efficiently. KoçSistem 360° services are ideal for enterprises that need the expert implementation of superior contact center, ip telephony and voice solutions to power their business and meet their unique requirements. These services are designed to complement your expertise with a customized service solution that provides the right level of technical expertise and resources to do the job. KoçSistem has different professionals for meeting the needs of the customers on Avaya and Cisco products and end to end solutions. With its SLA oriented work performance and high customer satisfaction, KoçSistem is the first and the only Avaya ECG Gold partner in Turkey and being Cisco ‘s accredited Silver Partner and holds the Cisco Advanced Unified Communications Specialization
Regardless of the complexity of your technology projects, KoçSistem Implementation services over the most secure guarantee successful role out of new contact center technology. Our engineers over an average of over 10 years of experience supporting voice, data, messaging and contact center solutions, along with experience in the converged voice over IP (VoIP) and IP Telephony arena.
With a breath of experience, tools and technologies, KoçSistem delivers planning, design, implementation, maintenance and management support
Extensive know-how at application development on Avaya & Cisco products:
- CTI (Computer Telephony Integration)
- IVR (Interactive Voice Response)
- Desktop and CRM
- Voice over IP
- IP Telephony
Call Center software and hardware:
- Providing
- Integration
- Maintenance and Repair
- Ability to provide Communication Infrastructure
Professional consultants for planning, design, implementation, maintenance and management support.
Support
KoçSistem Maintenance, Support and Installation Services provide technical assistance for any kind of system or technology onsite. With these services, new technologies are installed and managed with KoçSistem professionals. With its 42 regional offices and more than 300 technical staff, KoçSistem has the capability to meet the needs of its customers on time.
Address
KoçSistem Information and Communication Services Inc.
Ünalan Mah. Ayazma Cad.
Çamlıca İş Merkezi - B3 Blok Üsküdar
34700 İstanbul
Web: www.kocsistem.com.tr
Phone Number: +90 (216) 556 1100
Fax: +90 (216) 556 1188
Tax Office: Büyük Mükellefler Tax Office
KoçSistem Support: +90 (216) 444 0 262