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Algotech is the very first regional provider of contact center solutions in Central and Eastern Europe. Algotech delivers complex but flexible telecommunications and customer service solutions which enable businesses to handle customer interactions in an effective and profitable manner. Understanding the local needs of companies, Algotech is aiming to secure the leading position in Central and Eastern Europe.
Algotech was formed in September 1, 2005 when four operating contact center providers merged – Geomant in Hungary, 1Tel in the Czech Republic, Lucas in Romania and Algotech in Serbia and Montenegro – also at this time Algotech Poland was founded. Headquartered in Budapest, the company has offices in Warsaw, Prague, Bucharest, Bratislava and Belgrade.
Algotech employees have participated in setting up more than 200 contact centers. In Europe, Algotech has delivered telecommunications solutions to organisations such as American Express, Avon, BAT, Citibank, DHL, E.ON, First Data International, Global Payments Europe, GTS, ING, Interoute, Lufthansa, Michael Page International, Raiffeisen Bank, Telecom Serbia, Ticket Online, TNT, Unicef and UPC.
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