DeS - Delco Services was founded in September 2002 in Milan (registered office of the company) and it’s part of the Delco Group, that was operating since 1963 in the production, development, system integration and maintenance of Contact Center systems and equipment.
Thanks to the competences and technologies owned, DeS supports Private and Public Corporates in planning, developing and managing front-end processes, supplying services able to provide greater customers relationship efficiency and personalization based on a wider Customer Relationship Management perspective.
DeS is able to propose, through an encoded methodology (providing an evaluation of the company customer relationships and market reference strategy, the technological assessment, the gap analysis and the processes re-engineering), the most appropriate technological innovation, Call Center outsourcing services and ASP innovative solutions. |
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