What sets you apart from
your competition?“We try to stay true to our values; speed,
closeness, professionalism and commitment.
And always strive to make sure that we deliver
true customer benefit and not only a software.”

Olle Düring, CEO Teleopti

Go to the Knowledge CentreLearn more by listening to webinars, download
customer cases, product leaflets, white papers
and much more.

Click here to go the Knowledge Centre

We were able to cut half of the effort to
create a schedule By using the WFM solution from Teleopti we were able to
cut half of the effort to create a schedule and our employees
are now working more efficient and based on our
customer´s preferences/needs.
Stefan Peschkes, Personaleinsatzplaner,
Deutsche Assistance Service GmbH

Partnering with Teleopti makes perfect
sense for QPC“as we both specialise in our own disciplines.
The two combined, with a synergy in culture
offering a consultative and service approach
to software deployment really does fulfil
the “solutions” provider promise.”

Graeme Gabriel, WFO Consultant, QPC

Latest news

5/14/2013 - Inroads into South Africa - tying the knot with VVM

5/8/2013 - Teleopti celebrated its 20th anniversary, with record order intake and revenue, concluding 20 consecutive years with year-by-year profits and continued high growth.

4/30/2013 - New Teleopti TEM Customer in China - China Electricity Southern Grid

3/18/2013 - Teleopti customers enjoy 23% greater staff utilization

2/11/2013 - Teleopti and ASC Sign Global Partnership Agreement

2/7/2013 - Teleopti Won Shenzhen Airline Customer Service Project

1/28/2013 - Beeline reduces administration costs with Teleopti CCC integration

12/20/2012 - Teleopti and Huawei won Heilongjiang Mobile Customer Service WFM Project

11/27/2012 - Teleopti included in the Magic Quadrant for Contact Center Optimization

11/19/2012 - Teleopti KSA Forum was held in Riyadh

Workforce
Management

Telecom Expense
Management

Free of Charge solution: Teleopti CCC Forecasts

Free of Charge solution: Teleopti CCC Forecasts

Forecast future contact volumes and staffing requirements - free of charge solution

Webinars: Workforce Management

Webinars: Workforce Management

Live and pre-recorded to keep you up to date within workforce management

Telecom Expense Management in the Cloud

Telecom Expense Management in the Cloud

Teleopti Pro is now available in the cloud. Easier and faster implementations and minimal hardware expenditure.

Webinars: Telecom Expense Management

Webinars: Telecom Expense Management

Live and pre-recorded to keep you up to date within telecom expense management

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