Customer Cases


Available customer cases

Name                                                                             Size       Type
       
  Teleopti CCC helps Allianz Animal Health to lower attrition in their contact centre by 15 percent  188 KB  
     
Fortis Insurance achieves 96 % first call resolution rate with Change Management from Teleopti    141 KB  
       
  P&O Ferries saves £1.6 million whilst improving service and employee
 satisfaction
 45 KB  
       
  Fast growth and increased efficiency with Teleopti Lifestyle Scheduling  38 KB  
     
Fairness, flexibility and outstanding value of money    76 KB    
   
Production increase - once again    84 KB    
       
  Superior customer service and support is the key to profitable client relationships  108 KB  
       
  Workforce management made easy   130 KB  
       
  All parties pleased when service levels are reached  190 KB  
       
  Helps the customers in a more effective way  400 KB  
       
The customer as employer  540 KB  
       
  Saves 15 percent and benefits customers and staff  145 KB  
       
  Support through the whole staffing process  170 KB  
       
Danish Railway reaches quality objectives  125 KB