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28/04/2008
T-Com Croatia has chosen Teleopti CCC as their new WFM solution
15/04/2008
TELEOPTI AND LARENSA IN PARTNERSHIP TO FURTHER IMPROVE EUROPEAN WORKFORCE MANAGEMENT
29/11/2007
Teleopti increases motivation and reduces attrition!
15/11/2007
Teleopti solution now rated Avaya compliant!
12/09/2007
Neale Faulkner joins Teleopti in UK as Project Manager!
06/09/2007
Teleopti new gold partner with Microsoft!
26/06/2007
Teleopti signs a successful deal with GSM Operator Vip in Serbia
09/03/2007
ACNielsen online survey confirm benefits of Teleopti Lifestyle scheduling
28/02/2007
Teleopti CCC Best Practice Award won by P&O Ferries contact centre
20/02/2007
Teleopti signs a successful deal with T-Mobile Croatia
02/02/2007
ContactCenterWorld.com President Addresses Teleopti User Group
23/01/2007
WM-DATA APPLIES NEW WORKFORCE MANAGEMENT SOLUTION TO MANAGE CUSTOMER SUPPORT FUNCTIONS AND SERVICES
08/12/2006
Teleopti announces new Country Manager in the UK
26/10/2006
Avaya and Teleopti open up further opportunities for effective contact centre management in Russia
17/10/2006
Large interest for Teleopti solutions at Call Centre Expo in Birmingham
13/10/2006
BELTEL is the first Nortel distributor of Teleopti CCC in Russia and CIS
26/09/2006
Teleopti now offers UK contact centres change management support
11/07/2006
Teleopti continues to outgrow the competition in European WFM market
15/06/2006
Teleopti CCC MyTime now also in Arabic, Russian and Turkish!
13/06/2006
Success for Teleopti CCC, v6 - many customers have chosen to upgrade
07/04/2006
Teleopti wins the industry’s most prestigious award – for the second year running
30/03/2006
P&O Ferries Ship in New WFM Solution
28/11/2005
Telecommunications provider Elion to boost customer service with Teleopti CCC
16/11/2005
How to retain staff while reducing costs – The magic formula revealed at Call Northwest last week
17/10/2005
Swiss insurer CSS improves WFM with Teleopti
06/10/2005
Huge interest in Teleopti CCC, version 6 at Call Centre Expo in Birmingham
06/10/2005
KrediNor invests in Teleopti CCC for their contact centre in Oslo
28/09/2005
The Elkjøp group, leading consumer electronic supplier in Scandinavia implements Teleopti CCC
14/09/2005
Allianz Cornhill assures improved workflow management with Datapulse and Teleopti CCC
13/09/2005
National Bank of Kuwait implements WFM solution from Teleopti
17/05/2005
Spacetel Syria simplifies WFM with Teleopti
20/04/2005
Estonian mobile operator EMT improves service with Workforce Management from Teleopti
12/04/2005
Opplysningen 1881 (former Telenor) replace existing WFM solution with Teleopti CCC
15/02/2005
Teleopti wins workforce management contract with Faroese Telecom
17/11/2004
The insurance company Trygg Hansa integrates Teleopti CCC with their payroll system
09/11/2004
Tetracom implements Teleopti in Syria
25/10/2004
The new Teleopti CCC 5.3 - easier, faster and better!
25/10/2004
Telecom services provider Elisa invests in Teleopti to achieve outstanding workforce management
04/10/2004
Folksam takes care of both customers and staff through resource planning with Teleopti
29/09/2004
Teleopti Launches New Version of Teleopti Contact Center Coach at Call Centre Expo 2004
23/09/2004
Sydkraft improves the working environment of their employees
31/08/2004
Teleopti available in Spanish
12/05/2004
Datapulse and Teleopti Drives New Call Centre Management System at Car Rental Company Vanguard
11/05/2004
Teleopti and Datapulse enhance the customer service at Manchester City Council
05/04/2004
Teleopti and Damovo assist Fexco in achieving enhanced workforce management
10/02/2004
DSB upgrades Teleopti on Cisco
10/02/2004
Softcom upgrades to Teleopti CCC 5.2
11/12/2003
Swedish National Tax Board chose Teleopti to optimise telecom costs
10/12/2003
Fonecta strengthens relationship with Teleopti
08/12/2003
Vattenfall Data AB enhances intraday communication with Agent Schedule Messenger
04/12/2003
Datapulse Win Key Project With top insurer Fortis Insurance
01/12/2003
Teleopti improves its real-time adherence with Avaya’s Contact Centre Solutions
10/11/2003
Länsförsäkringar AB upgrades to Teleopti Contact Center Coach 5.1 including Agent Schedule Messenger
10/11/2003
Teleopti replaces competing workforce management solution at leading TV-distributor
17/09/2003
Teleopti improves real time capabilities
16/09/2003
TSC implements Teleopti across five sites
13/08/2003
Redcats implements Teleopti in four Nordic countries
30/06/2003
Mercedes-Benz Customer Assistance Center Enhances Customer Satisfaction in Europe
13/06/2003
Teleopti introduces Business Scorecard
27/05/2003
rostrvm partners with Teleopti - rostrvm and Teleopti combine to drive call centre efficiency.
22/05/2003
SEB replaces first generation solution for workforce management
16/05/2003
Teleopti introduces web based agent messenger tool
13/05/2003
Teleservice 24 concentrates on workforce management
01/04/2003
BITE Teleperformance first to combine inbound and outbound contacts
07/03/2003
UPC first customer to implement Teleopti Contact Center Coach version 5
07/03/2003
Softcom implements Teleopti Contact Center Coach
07/03/2003
Folksam Insurance choose Teleopti
27/02/2003
Teleopti launches next generation workforce management tools
03/02/2003
Teleopti and Optima Grupa - New partners on a new market
10/12/2002
SEB replaces first generation WFM-solution
25/11/2002
Danish State Railways (DSB) invests in WFM-solution from Teleopti
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