Entry


For organisations that need to control costs and the quality of their PBX-system telephony, keep an eye on their phones and stay up to date with future developments.

 

Entry has been specially customised in Teleopti Pro to suit companies that have a traditional organisational
structure and a limited number of extensions. If it is in your best interests to monitor your fixed telephony and
you have one PBX, then Entry is the solution for you. We have placed a series of excellent functions in the Entry
suite that will enable you to easily monitor costs and quality

 

Seize control of costs and quality


You get a regular, current and correct picture of your tele-consumption, response quality and an overview showing
all your equipment. This enables large savings, better quality and less administration. Following up telephonists’ response quality and displaying the results to all parties involved provides improved knowledge and therefore
better response quality. 

 

Measurement and debiting of traffic can be conducted per cost item or per individual employee. Web-based infor-
mation and analytical tools facilitate wide usage and the spread of information throughout the organisation.

 

Easier to make savings when the basic data is excellent and the will is strong

 

When correct and up-to-date information is available at every workplace, then there is increased interest and more opportunities to cut down unnecessary costs. Cost awareness among users is stimulated thanks to the logging of

their costs for all services, traffic and equipment. This highly motivates the removal of equipment not in use.

Implementing Entry acts as a catalyst for the entire organisation to cut down unnecessary telecom costs.

 

Who is Entry designed for?

 

Entry is a solution for organisations with a maximum:


• 1 node (e.g. one PBX)
• 1 organisation structure
• 1,300 extensions

 

 

Function presentation:

 

Entry contains all the basic functions included in the Teleopti Pro modules. By implementing Entry,
you are making a good first step in seizing control of costs and improving response quality.

 

 Billing reports                             Organisation reports
 Book services  User permissions
 Accounts     Response quality reports
 Cost control reports  Operator reports
 Periods     Alarm
 Price lists  Traffic reports
 Services   Trunk codes
 Traffic categories  Registry
 Organisation (n.b. for one main group)  
 OPTIONAL EXTRAS AVAILABLE:  
 HVD-integration   Exporting data

 

 

PBXs


All the usual PBXs are supported by Entry. Integration is available (as an optional extra) with referral computers, registries and accounting systems.

 

Server requirements

 

SQL run-time server (can be supplied by Teleopti).

 

Entry benefits in brief

 

• increases control and gives lower costs
• increases quality and gives more satisfied customers
• raises understanding about costs and response quality within the organisation
• saves time