We help the world's leading companies like Department of Human Services, Suncorp and ComSuper to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals.
Our insight, integration, workforce optimisation and capability management systems combined with education and consulting services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centre and other service environments.
Local support world class company
QPC has offices in each of the key regions across the world to give you local support when and where you need it. Our customers also enjoy the reassurance that our commitment to local support is backed up by the resources of a world class company working with leading businesses across the globe.
Experts in workforce management
For over 15 years we have provided specialist contact centre workforce management training courses that are recognised across the world. In addition, we've also helped many of Australiasia's leading businesses to successfully implement workforce management systems. We believe that our unique combination of expertise, technology and support will enable you to substantially improve workforce management within your organisation, benefitting your business, your customers and your employees alike.
t : +61 (0) 9239 5600
w : www.qpc.com/ap