Partnering with Teleopti makes perfect
sense for QPCas we both specialise in our own disciplines. The two
combined, with a synergy in culture offering a consultative
and service approach to software deployment really does
fulfil the “solutions” provider promise.
Graeme Gabriel, WFO Consultant, QPC

Flexible, easy to work with and keeping
a high professional levelTeleopti has always proven to deliver a flexible and versatile
WFM-solution combined with outstanding second to none support.
The Teleopti staff is very flexible, easy to work with and keeping
a high professional level as well as being very responsive to
our needs. Elias Akel, General Manager, TetraCom

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12 Years of successful partnershipIn Cooperation with TELEOPTI we could deliver in the last 12 years
successfully to a long list of companies a Workforce-Management
Solutions which helps these customers to generate effective, flexible
and fair schedules for their employees. This increased their efficiency
and employee satisfaction and last but not least the number of happy
customers to them.
Dieter Gontermann, Managing Director, Sandtner Hamilton & Partner GmbH

The go-to address when it comes down to
Workforce Management solutionsFor us at b+s Teleopti is the go-to address when it comes down to
Workforce Management solutions for our customers. Over the course
of the last 5 years we have deployed many Teleopti CCC solutions
successfully for our contact center customers throughout Europe.
Martin Wüthrich, CEO, Bucher + Suter AG

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QPC

About QPC

 

We help the world's leading companies like Department of Human Services, Suncorp and ComSuper to improve their business performance by enabling their customer service operations to surpass their operational and strategic goals.

Our insight, integration, workforce optimisation and capability management systems combined with education and consulting services have a substantial track record of reducing costs, increasing revenues and improving both customer and employee retention within contact centre and other service environments.

Local support world class company

QPC has offices in each of the key regions across the world to give you local support when and where you need it. Our customers also enjoy the reassurance that our commitment to local support is backed up by the resources of a world class company working with leading businesses across the globe.

Experts in workforce management

For over 15 years we have provided specialist contact centre workforce management training courses that are recognised across the world. In addition, we've also helped many of Australiasia's  leading businesses to successfully implement workforce management systems. We believe that our unique combination of expertise, technology and support will enable you to substantially improve workforce management within your organisation, benefitting your business, your customers and your employees alike.

Contact

t : +61 (0) 9239 5600
w : www.qpc.com/ap

 

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