Partnering with Teleopti makes perfect
sense for QPCas we both specialise in our own disciplines. The two
combined, with a synergy in culture offering a consultative
and service approach to software deployment really does
fulfil the “solutions” provider promise.
Graeme Gabriel, WFO Consultant, QPC

Flexible, easy to work with and keeping
a high professional levelTeleopti has always proven to deliver a flexible and versatile
WFM-solution combined with outstanding second to none support.
The Teleopti staff is very flexible, easy to work with and keeping
a high professional level as well as being very responsive to
our needs. Elias Akel, General Manager, TetraCom

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and much more.

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12 Years of successful partnershipIn Cooperation with TELEOPTI we could deliver in the last 12 years
successfully to a long list of companies a Workforce-Management
Solutions which helps these customers to generate effective, flexible
and fair schedules for their employees. This increased their efficiency
and employee satisfaction and last but not least the number of happy
customers to them.
Dieter Gontermann, Managing Director, Sandtner Hamilton & Partner GmbH

The go-to address when it comes down to
Workforce Management solutionsFor us at b+s Teleopti is the go-to address when it comes down to
Workforce Management solutions for our customers. Over the course
of the last 5 years we have deployed many Teleopti CCC solutions
successfully for our contact center customers throughout Europe.
Martin Wüthrich, CEO, Bucher + Suter AG

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Altitude Software North America

 
Altitude Software, Inc. is a unified call center software provider.  Altitude’s software is made up of modular components that can be configured to integrate with existing call centers or deployed as an independent system with its own SIP based ACD residing on Asterisk.  Altitude’s uCI (Unified Customer Interaction) provides a consistent interface to the agent regardless of the technology behind the scenes.

 

Altitude is unique in the industry as it uses a single administrative workflow tool that allows companies to quickly and easily develop agent desktops, intelligent routing and IVR scripts.  This tool controls all media interactions as well; voice, outbound dialing, email, chat and video.

 

Altitude’s Unified Desktop (uAgent) is one of the best in the industry, providing comprehensive scripting capabilities that reduces training and call transaction time.

 

More than 1,000 companies worldwide use Altitude Software to improve customer interaction excellence and to reduce their operating costs.  Altitude has been included in Gartner’s Magic Quadrant since 2000. 

 

To secure our joint customers technology investment, Teleopti and Altitude product teams work closely together to ensure a seamless interoperability between the systems, today and in the future.

Read more at www.altitude.com or for more information send an email to online-(_sm3Remove)-_-(_a)-_altitude-(d_)-_com

 

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